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Terms of service

About Us:Magnamusic, a family owned and operated business, has been around since the 1940s. We hold one of the largest collections of early (Renaissance and Baroque) sheet music and instruments in the United States and Canada. We always do our best to offer our prompt, friendly and personalized service.

Ordering: You can order by telephone, fax, mail, email or online using your Visa or MasterCard. For mail orders, you can send your credit card number, a personal check or a money order. Please do not send cash.

Prices: Prices are subject to change at any time.

Credit Cards: We accept MasterCard and Visa.

Shipping & Handling: We ship by First Class, Priority Mail and UPS depending on the weight and value of your order.

International Shipping: We will advise you after your order has been received as to what the most economical and expedient method of shipping will be. You will be advised at that time of the cost. Customs fees are the responsibility of the customer. Your order will not ship until you reply to us with approval.

Delivery Time: Orders received by 2:00pm EST are usually processed the same day.

eBooks: eBooks on this site can be purchased like any other item in our store, with the exception that an email with download link will be sent within a few hours of your purchase if ordered before 2PM on normal business days.  Orders placed afterward will be emailed on the next business day.  eBooks ordered through this site are customized with the purchasers information in order to help prevent copyright violation.  eBooks sales are non-refundable once the link to the download is sent. A sample of each eBook is provided.  Please feel free to download it before your purchase of the full version.  Printing and viewing is allowed, but editing and copying is not.  Sharing of eBooks with persons other than the purchaser is in violation of state, federal and international law o please don't do it.  If you need to distribute eBooks to groups or classes, please contact Magnamusic directly at This email address is being protected from spambots. You need JavaScript enabled to view it. . or call 860-364-5431.

Damaged Shipments: Please contact us immediately if any merchandise arrives damaged. You will need to retain the damaged item as well as the box and packing material. The shipping company may want to pick those items up from you.

Returns: All sales are final.

Privacy: We do not give out any customer contact information.

Store Hours: Our hours are from 8:00 AM to 4:00 PM, Monday through Friday, EST. Weekends and Holidays, by appointment only. Feel free to call in advance and tell us what you would like to look at and we can have it ready for you when you arrive. Or, feel free to browse!

Warranties: Aura, Dolmetsch Academy, Moeck and Mollenhauer recorders purchased from Magna Direct or Magnamusic Distributors have a 2 year warranty. The Coolsma has a 2 year warranty as well, with the exception of the Solo series, which has a warranty of 4 years. Zen-On recorders do not have a written warranty but we stand behind our products and any instrument with manufacturing defects or voicing inconsistency will be repaired or replaced within six months of purchase.  Shipping on any work needed to be done on recorders under warranty is the responsibility of the customer.

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